Privacy Policy
Last updated: November 2025
Deborah Miller Catering & Events (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with us, including when you use our website, request catering services, or communicate with us via SMS (text messaging).
By using our services or providing us with your information, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
• Contact information: name, phone number, email address, billing and delivery address
• Event details: event date, time, venue, headcount, menu preferences, special requests
• Payment information: limited billing information as needed to process payments (processed via secure third-party providers)
• Communications: content of emails, SMS messages, and other communications between you and Deborah Miller Catering & Events
• Website usage data: IP address, browser type, pages visited, and other analytics information collected via cookies or similar technologies
2. How We Use Your Information
We use your information to:
• Respond to inquiries and provide quotes
• Process and manage catering orders and events
• Communicate about event details, updates, and changes
• Send transactional SMS messages related to your orders and events (see Section 4)
• Improve our services, website, and customer experience
• Maintain records for accounting, legal, and operational purposes
3. Legal Basis (if applicable)
Where required by law, we rely on one or more of the following legal bases to process your data:
• Your consent
• Performance of a contract (providing catering services)
• Compliance with legal obligations
• Our legitimate interests in operating and improving our business
4. SMS (Text Messaging) Privacy
When you provide your mobile number and consent to SMS communication:
• We use your number only to send messages related to your catering inquiry, order, or event (such as confirmations, updates, and coordination).
• We do not use your number for unsolicited promotional or bulk marketing text messages.
• You may opt out at any time by replying STOP to any message you receive from us.
• You may request help by replying HELP or by contacting us at [email protected] or 212.964.1300.
• Standard message and data rates may apply according to your mobile carrier’s plan.
We do not sell, rent, or lease your mobile number or SMS data to third parties.
5. How We Share Your Information
We may share your information with:
• Service providers and vendors who help us operate our business (e.g., payment processors, IT providers, event partners), under agreements that require them to protect your information.
• Delivery partners or venues as necessary to provide catering services for your event.
• Authorities or third parties when required by law, subpoena, or legal process, or to protect our rights, property, or safety, or that of others.
We do not sell your personal information to third parties.
6. Data Security
We use reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your information for as long as necessary to:
• Fulfill the purposes described in this policy,
• Comply with legal and accounting requirements, and
• Resolve disputes and enforce our agreements.
SMS content and logs may be retained for a limited period for troubleshooting, recordkeeping, and legal purposes.
8. Your Choices and Rights
Depending on your location, you may have rights to:
• Access the personal information we hold about you
• Request correction or deletion of your information
• Object to or restrict certain types of processing
• Withdraw consent where processing is based on consent
To exercise these rights, please contact us at [email protected]. We may need to verify your identity before processing your request.
9. Third-Party Links
Our website or communications may contain links to other websites. We are not responsible for the content, privacy practices, or security of those third-party sites. We encourage you to review their privacy policies before providing any personal information.
SMS Terms and Conditions
These SMS Terms & Conditions (“Terms”) describe how Deborah Miller Catering & Events (“we,” “us,” or “our”) uses text messaging (SMS) to communicate with you. By providing your mobile number and opting in to receive SMS messages from us, you agree to these Terms.
1. Program Description
Our SMS program is used to provide one-to-one, transactional communication related to catering services. Messages may include:
• Quotes and proposals for catering orders
• Order confirmations and updates
• Menu selections, headcount, and event detail coordination
• Delivery or pickup timing and status updates
• Onsite, day-of-event coordination
• Follow-up messages regarding your event or service experience
We do not use this SMS program for bulk or unsolicited marketing messages.
2. Message Frequency
Message frequency will vary based on your level of engagement with Deborah Miller Catering & Events and your upcoming events. In general, you will receive messages only when there is an active inquiry, order, or event that requires communication.
3. How to Opt In
You may opt in to receive SMS messages from us when you:
• Provide your mobile number to a Deborah Miller Catering & Events employee and consent to SMS communication, or
• Respond “YES” to an SMS opt-in message that we send.
A typical opt-in message may read:
“Hi, this is Alexandra from Deborah Miller Catering & Events. We’re contacting you about your catering inquiry or event. Reply YES to receive text messages about your event details, updates, and support.”
4. How to Opt Out
You can opt out of SMS messages from us at any time by replying “STOP” to any message you receive from Deborah Miller Catering & Events. After you send STOP, we may send a one-time confirmation message to confirm that you have been unsubscribed. After that, you will no longer receive SMS messages from that number.
If you want to resume receiving messages, reply “START” to the same number.
5. Help and Support
If you need help with our SMS service, you can:
• Reply “HELP” to any message, or
• Contact us at [email protected] or 212.964.1300
A typical help message may read:
“For more information about SMS messages from Deborah Miller Catering & Events, contact [email protected] or 212.964.1300. Reply STOP to unsubscribe. Message and data rates may apply.”
6. Charges and Carriers
Standard message and data rates may apply to any SMS messages sent or received. Your mobile carrier’s rates will apply.
Participation in our SMS program is not a condition of purchasing any goods or services.
7. Privacy
We respect your privacy. We use your mobile number and any information shared by SMS only to support your catering inquiry, order, or event. We do not sell or rent your mobile number to third parties.
For more information on how we collect, use, and protect your personal information, please review our full Privacy Policy at:
deborahmillercatering.com/terms-privacy
8. Eligibility
You must be at least 18 years old and the authorized user of the mobile number you provide to opt in to our SMS program.
9. Changes to These Terms
We may update these SMS Terms & Conditions from time to time. Any changes will be posted at:
deborahmillercatering.com/terms-privacy
Your continued use of our SMS service after changes are posted constitutes your acceptance of the revised Terms.
10. Contact Us
If you have questions about these SMS Terms & Conditions, please contact us at:
Deborah Miller Catering & Events
[email protected]
212.964.1300